Your first visit to the Dermatology Center of McKinney involves a few special steps so that we can get to know you. To understand what to expect, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more.
On this website you can find information about our committed staff and our procedures. You can save some time by reading through this page and by completing the necessary paperwork in advance of your appointment.
We aim to provide caring, competent, up-to-date care in a warm environment. We always try to meet your needs in a timely manner.
In order to gain access to our patient portal, you must first register with our office. Registration requires DOB, name, address and email.
Please login to our PATIENT PORTAL, go to the 'My Health' section. You will need to fill out the following: Contact Info, Insurance & Pharmacy, Medications, Past Medical History, Skin Disease History, Social History, Quality Measures, Implantable Devices, Family History and Problem List.
If you are unable to get onto the Patient Portal, then you will be required to fill out our Patient Information. If you choose this option, please arrive to your appointment 20 minutes in advance. If this is the first time you are providing your insurance, you may be turned away if we are not able to verify within the allotted time.
This form must be filled out 24 hours before every visit:
For Telehealth and Evisits you must download Pocket Patient:
The following forms are required to be seen at the Dermatology Center of McKinney. Please fille out at least 48 hours in advance of appointment (failure to do so may cause delays in being seen):
If for any reason you are unable to open the New Patient Packet, please contact us and we will email you the packet directly.
In order to view or print the Patient Information you will need Adobe Acrobat Reader installed. Click here to download it.
No Show / Reschedule Policy
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book.
If you are unable to keep your scheduled appointment, please notify us at least 24 hours in advance so we can accommodate our other patients. You may also reschedule your appointment at that time. Our no-show policy is as follows: a 24-hour notice is required (this may include a voicemail left on our phone system). After the first no-show appointment, you will receive a phone call to remind you of the missed appointment and to reschedule your appointment.
You will be charged $50 ($100 for surgeries or cosmetic treatments) for the time slot we were not able to fill when you were a no-show. Appointment cancellations made under 24 hours will be billed a $50 cancellation fee. On the third no-show or reschedule without at least 24 hours notice, it will be the physician’s discretion as to whether a discharge letter will be sent out disengaging you from the practice and giving you 30 days to enroll with a new physician. To help prevent you missing your appointment and being charged a no-show/rescheduling fee, as a courtesy, we offer email reminders, text reminders, appointment reminder cards, and phone call reminders. However, these are offered as a courtesy and failure to receive an appointment reminder does not exclude you from being subject to our no show policy.
The patient is ultimately responsible for all professional fees
OUR OFFICE HOURS
|Tuesday:||07:15 AM - 05:15 PM|
|Wednesday:||07:15 AM - 05:15 PM|
|Thursday:||07:15 AM - 05:15 PM|
|Friday:||07:15 AM - 04:15 PM|
Dermatology Center of McKinney
5801 Virginia Parkway, Suite 102
McKinney, TX 75071
- American Express
Patients are expected to pay co-pays, deductibles, and percentages at the time of visit. All deductibles and percentages will be estimates based on insurance provided amounts. Insurance will be billed for covered services and patients will be responsible for any remaining deductible amount. Cosmetic procedures are payable at time of service.
Payments made by check that are not honored by the issuing bank will incur a returned check fee of $25. Returned check reimbursement payments must be in the form of cash, cashier’s check, certified funds, money order, or credit card.
Accepted Insurance Carriers
We accept most insurance plans. If you do not see your insurance company listed, please call 972.548.0333, we can verify this information for you.
- Accountable Healh Plan
- Aetna HMO/PPO Option II - commercial
- Aetna Medicare - commercial
- Allied National
- Assurant Health
- BCBS PPO/POS
- Beech Street
- Bravo Health Texas - Medicare
- Care Improvements Plus
- Cigna HMO/PPO
- Coventry Healthcare
- First Health PPO
- Galaxy PPO
- GHI - Emblem Health
- Health Smart Preferred Care
- Independent Medical Systems PPO
- MedCorp Southwest PPO
- Multiplan (CAI)
- New Era
- Plan Vista PPO (NPPN)
- Principal Edge Network PPO
- Pyramid (Today's Options)
- Texas True Choice PPO Star
- Tricare (as secondary insurance ONLY)
- Unicare PPO
- United Healthcare - Secure Horizons/Evercare
- USA Managed Care PPO
- XLHealth - Medicare
We do not accept Medicaid, Texas Plus, or TriCare (primary only).
Appointment Scheduling Details
We know you have many choices when choosing a dermatologist, so we have made requesting an appointment a simple and convenient process via our website. If, for any reason you cannot keep a scheduled appointment, or will be delayed, please notify the office as soon as possible at 972.548.0333. This will allow us to better serve our other patients.
If you are a new patient, please be ready to provide your name, date of birth, insurance carrier and identification number, as well as the purpose for your visit. Providing us with this information beforehand will help increase our efficiency and will provide you with the appropriate appointment length. If you have a managed care insurance plan, it is your responsibility to obtain a valid referral. You may have to reschedule the appointment if the referral is not in place at the time of visit.
Please update us with your new address, current health insurance and any other changes in demographic location.
If you cannot keep your scheduled appointment, please call the office at least 24 hours in advance to avoid a $50 fee being charged to your account.
In consideration of other patients, if you are more than 15 minutes late, it may be necessary to reschedule your appointment or wait until our staff can accommodate you. We certainly take traffic and weather into consideration.
Cell phones are permitted, but please be courteous of those around you and our staff.
If you are under the age of 18, a parent or guardian must be present at your initial visit. Arrangements may be made to be seen alone in the future depending on the nature of the visit.